Governance & ESG at Borong
The policies, oversight and standards behind how Borong operates — how we behave, how we treat our people and the environment, how we protect our platform from financial crime, and what we require of every business that sells or fulfils through us.
Doing Business the Right Way
Borong (Macro Tech Ventures Sdn. Bhd., formerly known as Dropee) operates Malaysia's leading B2B eProcurement and marketplace platform. Every day, enterprises, government-linked companies and financial institutions run their procurement through our platform, and thousands of SMEs, suppliers and vendors grow their businesses on it. That position carries responsibility. Our customers entrust us with their spend, their data and their supply chains; our vendor community entrusts us with fair access to enterprise demand; and our partners and financiers entrust us with the integrity of the transactions we facilitate.
We believe that trust is earned through governance, not claimed through marketing. This page brings together, in one place, the policies and statements that govern how Borong conducts itself: how we behave, how we handle gifts and bribery, how concerns can be raised safely, how we treat our people, how we manage our environmental footprint, how we protect our platform from financial crime, and what we require of every business that sells or fulfils through Borong. We publish these documents so that our customers, vendors, partners, regulators and the public can see the standards we hold ourselves to, and can hold us to them.
Oversight and Accountability
Governance at Borong starts at the top. Our Board of Directors and senior management are responsible for establishing and reinforcing a culture of integrity, professionalism and accountability throughout the organisation, and for ensuring that business decisions, internal processes and external engagements are conducted in a manner consistent with our values and our Code of Conduct. Each policy on this page is approved by the Board of Directors, owned by the Chief Executive Officer, and reviewed periodically to remain effective and consistent with applicable laws and the expectations of our stakeholders.
These policies apply across all of Borong's business lines, including Borong Direct (enterprise eProcurement), Borong Marketplace (open B2B marketplace) and Borong Credit (embedded SME financing delivered with licensed financial institution partners), and, where stated, they extend to the suppliers, vendors and partners who do business with or through us. They operate alongside our internal policies, including our internal Code of Conduct and Employee Handbook, which govern day-to-day employment and operational matters.
Our Policies
Each policy below is approved by the Board of Directors, owned by the Chief Executive Officer, and reviewed periodically to remain effective and consistent with applicable laws and the expectations of our stakeholders.
Ethics & Integrity
The standards of integrity, ethics and professionalism we require of our directors and employees — covering ethical leadership, our company values, compliance with law, non-discrimination, a harassment-free workplace, conflicts of interest, anti-bribery and speaking up.
View policy Anti-Bribery & Anti-Corruption PolicyOur zero-tolerance position on bribery and corruption, aligned with Section 17A of the Malaysian Anti-Corruption Commission Act 2009 and the Guidelines on Adequate Procedures — including our strict no-gift policy, the prohibition of facilitation payments and improper political contributions, and the due diligence we apply to third parties acting on our behalf.
View policy Whistleblowing PolicyHow employees, vendors, customers, partners and members of the public can report suspected misconduct, confidentially and anonymously if preferred, and the protections against retaliation that apply to everyone who speaks up in good faith.
View policyPeople & Human Rights
Our commitment, pursuant to the Occupational Safety and Health Act 1994, to a safe and healthy workplace — covering emergency preparedness, safety training and information, incident prevention and reporting, and the responsibilities of management and employees.
View policy Human Rights & Fair Labour StatementOur commitments on non-discrimination and equal opportunity, freedom from harassment, the prohibition of forced labour and child labour in our operations and supply chain, fair wages and statutory benefits, the lawful employment of foreign workers, and access to grievance and remedy.
View policyPlatform & Data
The terms governing the use of the Borong platform.
View policy Privacy NoticeHow we collect, use, protect and disclose personal data, in accordance with the Personal Data Protection Act 2010.
View policy Return and Refund PolicyHow returns and refunds are handled for transactions on the platform.
View policySpeak Up
If you become aware of conduct that falls short of these standards — whether by a Borong employee, a vendor on our platform, or anyone acting on our behalf — we want to know. Reports may be made anonymously, are treated confidentially, and are protected against retaliation under our Whistleblowing Policy. This channel is open to everyone: employees, vendors, suppliers, customers, partners and members of the public.
Report it to report@borong.com.
Or by letter to the Head of People & Culture, Borong, Suite 13.02, Level 13, Menara IGB, Mid Valley City, Lingkaran Syed Putra, 59200 Kuala Lumpur.
For Procurement, Compliance and ESG Teams
If you are conducting vendor due diligence, ESG assessment or supplier onboarding of Borong, this page is your starting point. Each policy above is available as a downloadable PDF with its version number and effective date, suitable for inclusion in your due diligence records. For supporting evidence beyond the published policies, or to direct a due diligence questionnaire to us, please contact your Borong account representative or reach us through the contact channels on this website. We respond to legitimate due diligence requests from customers, prospective customers, financiers and regulators as part of our ordinary course of business.