Four numbers from the report. The full edition covers 11 KPIs across five objectives, with benchmarks, what good looks like, and how to improve each one.

RM689.8B

MSME value added in 2025

39.7% of Malaysia's GDP, growing 5.7% and outpacing the overall economy.

DOSM, MSME Performance 2025

1.3M

MSMEs in Malaysia

96% of all businesses, with over 77% of them micro enterprises. Cash flow, not demand, is their binding constraint.

SME Corp Malaysia

~20%

Healthy tail spend level

Purchases under RM5,000 should sit around a fifth of spend. Drifting past the mid-20s signals informal buying at outlets, estates and depots.

Borong benchmark

<48hrs

Target requisition-to-PO cycle

For common purchases. Layered GLC approval structures typically run far longer, and slow cycles push buyers to bypass the process.

Borong benchmark

What's inside

Five objectives, eleven KPIs, one Malaysian lens

Each KPI gets a benchmark, why it matters, what good looks like and how to improve it.

Strengthen spend visibility and control

Spend Under Management, PO vs non-PO spend, tail spend percentage

Maximise value from suppliers

Vendor consolidation, share of spend with top 5 vendors, MIDAS price variance

Drive process efficiency

Requisition-to-PO cycle time, invoice processing time, yearly PO volume

Lower operational overhead

Average spend per PO, requisition rejection rate

Enable scalable growth

Marketplace and catalogue adoption, embedded financing penetration

Sectors analysed

Oil, Gas & Energy
Plantations & Agribusiness
Government, GLCs & Agencies
Universities & Education
Healthcare & Pharmaceuticals
FMCG, Retail & Convenience
Banking & Financial Services

2026 Benchmark Report

Download the report

Enter your corporate email address and the full report unlocks right here. No name, no company field, no sales call.

Malaysia B2B Procurement Benchmark Report

Procurement digitalisation is riding a resilient MSME economy